This Privacy Policy explains how Keymailer Limited (trading as Partnier.com) (“we”, “us”, “our”) collect, use and protect your personal data when you use the GiftingBot Discord bot (the “Bot”) and the website located at https://giftingbot.com
(together, the “Service”).

We are committed to protecting your privacy and complying with applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Controller: Keymailer Limited (company number 09569579, registered office 19 Rylestone Grove, Bristol, BS9 3UT) is the controller of personal data collected through the Service.

Contact: You can contact us at: help@giftingbot.com

2. What Information We Collect

When you use the Service, we may collect the following types of information:

  • Discord account information: Discord user ID, server ID, channel ID, and any messages or commands you send to the Bot.
  • Partnier.com account information: details needed to link your Discord server with your Partnier.com account.
  • Usage data: logs of interactions with the Bot, error reports, and diagnostic data.
  • Contact information: if you contact us directly (e.g. by email).
  • Payment information: paid features are managed through Partnier.com. We do not process or store payment card details on giftingbot.com.

We do not intentionally collect special category (sensitive) data through the Service.

3. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and operate the Bot and the giftingbot.com website.
  • To link your Discord server with your Partnier.com account.
  • To enable you to manage codes, assets and features available through Partnier.com from within Discord.
  • To monitor and improve the Service.
  • To enforce our Terms of Use and prevent misuse.
  • To comply with legal obligations.
4. Lawful Bases
We rely on the following lawful bases under UK GDPR:
  • Contract: where processing is necessary to provide the Service under our Terms.
  • Legitimate interests: for monitoring, preventing abuse, and improving the Service.
  • Consent: where required (e.g. for certain optional features).
  • Legal obligation: where we must comply with applicable laws.
5. Sharing Your Information
We may share personal data with:
  • Partnier.com platform and portals (e.g. Keymailer, Game.press) to deliver services linked to your account.
  • Service providers who help us operate the Service (e.g. hosting, analytics, technical support).
  • Discord (to the extent data passes through Discord’s platform).
  • Authorities or regulators if required by law.

We do not sell your personal data.

6. International Transfers

We may transfer your data outside the UK/EEA where necessary for service provision (for example, where Discord hosts data). In such cases we will ensure adequate safeguards are in place, such as UK-approved standard contractual clauses.

7. Data Retention

We keep your personal data only as long as necessary:

  • Discord interaction logs: retained for a limited period for security and troubleshooting.
  • Linked account data: retained while your account is active.
  • Contact data: retained as long as needed to handle your enquiry.

We may retain data longer if required by law.

8. Your Rights

Under UK GDPR you have rights including to:

  • access a copy of your personal data;
  • request correction of inaccurate data;
  • request erasure of your data (subject to legal obligations);
  • object to or restrict certain processing;
  • data portability;
  • withdraw consent where processing is based on consent.

To exercise these rights, please contact us at: help@giftingbot.com

You also have the right to complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk

9. Security

We use appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your data.

10. Third-Party Services

The Service integrates with Discord and Partnier.com. Your use of those platforms is subject to their own terms and privacy policies, which we encourage you to review.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted at https://giftingbot.com/privacy. Please check back regularly for changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: help@giftingbot.com